This page contains frequently asked questions from our customers.
General Questions
What areas do you serve?
We provide onsite and in-home computer repair services in North Las Vegas and Centennial Hills.
Do you offer same-day service?
Yes, we offer same-day and next-day appointments based on availability. Contact us as early as possible to secure your preferred time.
Do you work on both Windows and Mac computers?
Yes, we repair both Windows PCs and Mac computers, including desktops and laptops.
Is your company veteran-owned?
Yes, Local PC Repairs is veteran-owned and operated, providing professional and reliable service.
How do I schedule an appointment?
You can schedule an appointment by calling us, emailing us, or filling out our online contact form.
Pricing & Payment
How much do your services cost?
Our pricing varies by service. Visit our [Services Page] for detailed pricing. Basic repairs start at $99, while more complex repairs and business services start at $249.
Do you charge a diagnostic fee?
Yes, we charge a $49 diagnostic fee, which is applied toward the final repair cost if you proceed with the service.
What forms of payment do you accept?
We accept cash, credit/debit cards, and electronic payments.
Do you offer any discounts?
Yes, we offer discounts for veterans, seniors, and first-time customers. Ask about our current promotions when booking your appointment.
Repair & Service Questions
What types of computer issues do you fix?
We handle a wide range of issues, including:
- Slow performance & optimization
- Virus & malware removal
- Hardware repairs & upgrades
- Data recovery & backup
- Wi-Fi & network troubleshooting
Do you offer onsite repairs, or do I need to bring my computer to you?
We specialize in onsite and in-home repairs, meaning we come to you. No need to disconnect your computer and take it anywhere.
How long does a typical repair take?
Most repairs take between 1 to 3 hours, depending on the issue. More complex repairs may require additional time.
Can you recover lost data from a failing hard drive?
Yes, we offer data recovery services for accidental deletions, corrupted files, and failing hard drives. The success of recovery depends on the extent of the damage.
Do you install hardware upgrades like SSDs and RAM?
Yes, we can upgrade your hard drive, RAM, and other components to improve performance.
Business & Custom Services
Do you offer IT support for small businesses?
Yes, we provide custom IT support for small businesses, including network setup, security, and ongoing maintenance.
Can you set up a home office or gaming PC?
Absolutely! We can build custom PCs, optimize gaming setups, and configure home office networks.
Do you provide ongoing maintenance plans?
Yes, we offer routine maintenance services to keep your computer running efficiently. Contact us for a custom plan.
Contact Us
Still have questions? Send us a message.
